log in register

FAQ

How do I register and gain access to the website?
Click on the registration button and fill up the forms after which a confirmation email will be sent to your e-mail address. For verification purposes you are required to click the verification link in your email. Using this registration data, log in to your account, where you can carry out all activities related to management of your account.

Can I register without following an upline's referral link?
Yes you may. All registrations without referrals will be automatically placed under the company’s hierarchy. 

Can I decide on the placements of my referrals?
No it will be done automatically by the system

What should I do if I forget my login password?
When you log in, you will see a link "Forgot your password?". Click on the link, enter your e-mail address as per your registration, and we will send you a new password.

Can I register in several login IDs or accounts?
Registration of two or more accounts with identical personal data is classified as manipulation of accounts. We do not support the intentional creation of multiple accounts for reasons of openness and transparency. A multiple account is also when the same person registers a second account under different names in order to obtain the affiliate reward bypassing their upline. In the case of registering 2-3 accounts for the same IP address, we will ask the owners of accounts with similar IP addresses to provide proof of identity (e.g. passport, driving license or bank statement) to avoid incrimination. If any user is caught creating multiple accounts, we will write off the affiliate reward from the upline and terminate our cooperation with all persons appearing in the chain of multi-accounts.

How will the returns be paid?
The returns will be paid HOURLY for a maximum of 8000 hours from the time of registration.

What are the projected returns?           
Returns projection is based on the amount you have deposited. For a minimum deposit of 0.001 up to 1.0 bitcoins and above, you will be paid returns from 0.04% up to a maximum of 0.55% HOURLY.

What are the options for deposits and withdrawals?
CMI accepts only Bitcoin for deposits and withdrawals.
Can I make withdrawals at any time?
Yes you may and it will be processed and approved within 3 working days.

I’ve made the deposits but the funds have not been credited yet. What should I do?
1. Make sure that the standard deadlines for the funds crediting have been missed.
2. Email a screenshot of your payment to support@cloudminingindex.com or to our specialist via the online chat and we will get back to you within 24 hours.


I have executed a withdrawal request, but the funds have not been received yet. What should I do?
1. Make sure that the standard deadlines for the funds withdrawal have been missed.
2. If you have any withdrawal problems, email us at support@cloudminingindex.com describing the nature of the problem as accurately as possible, and be sure to specify your username. We will get back to you within 24 hours

What are the minimum and maximum amounts for deposits and withdrawals at your company?
Minimum withdrawal amount is 0.005Btc with no maximum amount. 
Minimum deposit is 0.01Btc with no maximum amount. 

Are there any fees for deposits and withdrawals?
We do not charge any fees for deposits. Commission for withdrawals is 2%. 

How does your affiliate program work?
Our affiliate program is designed for any user who has a personal website, blog, social network account or other referral methods of finding people who are ready to invest in a reliable and profitable business. Referrals generate profits. If you are interested in mining, cryptocurrency transactions, passive income and multi-level marketing, then our affiliate program is for you. 
Becoming our partner does not require any personal investment. All you need is to view our affiliate program and register an account. Partners attract investors to the company in a multitude of convenient ways by using advertising tools with embedded special referral links, allowing our system to record click-throughs, registrations and investments. Being our partner means you can receive rewards from every investment your clients make. Rewards are accrued automatically under our affiliate plan.
Can I earn money as a partner, with no personal investment?
Yes you may,no personal investment is required.

Are there any additional bonuses offered?
Yes we have several bonuses as listed below :
- INTRODUCER BONUS where you will be able to earn 21% of your clients deposit total
- PAIRING BONUS where you will be able to earn 10% of your weaker leg
- UNILEVEL PAIRING BONUS where you will be entitled to earn 3% of your PAIRING BONUS up to 5 levels.
- You will be able to earn all above bonuses without having to make any investments. However, you will not be able to make any withdrawals until you make at least a minimum investment of 0.01 Bitcoins.

What is the jurisdiction of your company incorporation and do you have a license?
Since we are not an investment fund or a broker, and do not manage funds of third parties and are not related to financial markets, we do not need to obtain a license of any kind.

Do you report the income received by you, your clients and partners to tax authorities?
Since our clients and partners are not formally employed by us, they must independently adhere to their own country’s tax laws and undertake reporting of their income on their own.